At [Rerden private limited], we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward returns and exchanges policy. Please read the following information carefully to ensure a smooth process.

Return Policy

• Eligibility for Returns: Items can be returned within [15] days of receipt. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
• Non-Returnable Items: Certain items are not eligible for return, including but not limited to [list non-returnable items, e.g., personalized products, clearance items].

How to Return an Item

1. Initiate a Return: Contact our customer service team at inforerden@gmail.com or use our [Online Return Form Link] to request a return. Please provide your order number and reason for the return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to send your item back.
3. Packaging: Pack the item securely in its original packaging, including all accessories, manuals, and any other items that came with it.
4. Shipping: Ship the item to the address provided with your RA number. You are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective item).

Refunds and Exchanges

• Refunds: Once we receive and inspect your returned item, we will process your refund to the original payment method. Please allow [7] business days for the refund to appear in your account.
• Exchanges: If you wish to exchange an item for a different size or colour, please initiate a return as outlined above and place a new order for the desired item. We cannot process exchanges directly but will issue a refund for the returned item once received.

Damaged or Incorrect Items

• Report Issues: If you receive a damaged or incorrect item, please contact us within [2] days of receipt at [Support Email Address] or [Phone Number]. Include your order number and a description of the issue. We will arrange for a replacement or refund as appropriate.

Return Address

Please return items to the following address:

[Rerden private limited]
[Turning point , uttran gam , vip circle , surat]
[Surat Gujarat 395007]
[India]
Email: inforerden@gmail.com
Phone: 8799550927

Additional Information

• International Returns: For international orders, please contact our customer service team for specific return instructions and to confirm any additional procedures.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us:

• Email: inforerden@gmail.com

Thank you for shopping with [Rerden private limited]. We value your satisfaction and are here to help with any concerns you may have.

[Rerden private limited]
MO. 8799550927
Email: inforerden@gmail.com