Last Updated: 09 September 2025
At Rerden, we take pride in creating handcrafted and customized products made to order. Since each item is individually prepared, please allow 4 to 6 days for us to process and prepare your order before it is dispatched.
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details.
We aim to dispatch all orders within 7 days of purchase.
Processing times may be longer during peak seasons, holidays, or unforeseen circumstances.
If there is a delay, we will notify you promptly.
Once dispatched, orders typically take 3 to 5 business days for delivery within India.
International deliveries may take longer depending on destination, local courier services, and customs clearance.
Delivery times are estimates and may vary based on your location.
We offer free standard shipping on all orders.
At this time, expedited shipping is not available. If you require delivery by a specific date, please contact us before placing your order to discuss possible arrangements.
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer. We are not responsible for delays caused by customs or additional fees imposed.
Once your order ships, you will receive tracking details via email. Please allow up to 24–48 hours for tracking information to update.
If your order is delayed, lost, or arrives damaged:
Please contact us immediately at info@rerden.com with your order number.
For damaged packages, kindly share photos for verification so we can resolve the issue quickly.
For any shipping-related questions, please reach out to:
📧 Email: info@rerden.com
🌐 Website: https://rerden.com